Delete your account
This page explains how to delete your account in the Eco Friendly Solutions app (developer: Eco Friendly Solutions, Kottayam, Kerala) and what happens to your data.
Delete it yourself in the app
- Open the app or app.ewastecollectionkerala.com and sign in.
- Open your Profile.
- Tap Delete my account and confirm.
Or ask us to delete it
Email info@ewastecollectionkerala.com or WhatsApp 9447778525 from the phone number or email on your account, with the subject “Delete my account”. We confirm and delete it within 7 days.
What is deleted
Your profile — name, phone numbers, email, saved addresses and sign-in — is deleted straight away.
What we have to keep
- Weights, amounts and payment records of completed pickups: kept 8 years, as required for tax and GST records.
- Photographs of your e-waste: deleted 90 days after the pickup is completed or cancelled.
Full details are in our privacy policy.